Customer / Supplier Privacy Policy

Furukawa Automotive Systems (Thailand) Co., Ltd  (hereafter “this company”, “the company” or “we”) greatly respects the privacy of its customers and is deeply aware of its social responsibility as a corporation to protect customer/supplier personal information. Based on the following policy, we will make dedicated efforts to protect all forms of personal information, including customer/supplier personal information submitted through inquiries via our web page or other methods, and other personal information obtained through our business operations.

Name of Business Operator

Furukawa Automotive Systems (Thailand) Co., Ltd

Compliance with Related Laws, Guidelines, etc.

This company strictly complies with the Personal Data Protection Act B.E.2562 (PDPA) and all related governmental and ministerial ordinances, guidelines, etc. regarding the processing of Personal Data.

For the purpose of this Policy, “Personal Data” means any information relating to a Person, which enables the identification of such Person, whether directly or indirectly, but not including the information of the deceased Persons in particular.

Type of Personal Data We Collect

We may collect or obtain the following types of Personal Data from you or other sources or our group companies.

  • Personal Data: such as name, gender, date of birth, nationality, marital status, or any identification numbers relating to personal identification;
  • Contact information: such as address, telephone number, and email address, LINE ID;
  • Payment information: such as invoice information, credit or debit card information, and bank account information;
  • Websites usage: such as information on how you browse or use our websites, mobile application

(5) Sensitive data: such as racial, ethnic origin, political opinions, cult, religious or philosophical beliefs, sexual behavior, criminal records, health data, disability, genetic data, biometric data;

Purposes of Use

This company uses submitted Personal Data for the following purposes.

  • Personal Data of those who have participated in questionnaires at exhibitions, events, or other occasions, or other such research surveys
  • Execution of the objectives indicated when the applicable questionnaires, surveys or other activities were conducted
  • Planning and development of our products, or investigations into measures to improve customer satisfaction
  • Personal information of those who have visited this company for participation in observation tours of our factories, business discussions, etc.
  • Confirmation of the information of visitors to this company
  • Smooth execution of factory observation tours or other activities
  • Personal information submitted from transaction partners
  • Execution of transactions with this company
  • Other business-related contact or similar purposes
  • Personal information obtained from inquiries submitted to this company’s web page
  • Response to inquiries and transmission of replies
  • Other Personal Data submitted through business operations
  • Facilitation of smooth business operations of this company or improvement of its products, services, etc.
  • Processing Personal Data to Comply with Legal Obligations
  • Legal and/or regulatory compliance including compliance with legal or regulatory requirements including litigation and defense of claims.

Matters regarding Safety Management Measures

This company has specified and strictly observes separate “Regulations on the Protection of Personal Information” and other related regulations, to prevent the exposure, loss, or damage of personal data and to otherwise carry out appropriate management of such data.

We use appropriate technical and organizational measures designed to protect your Personal Data, and we integrate the protection measures into our company regulations to achieve this level of protection.

Handling of Consigned Operations

This company may consign the handling of personal information to third parties. In such cases, supervision of those consignees will be carried out as required and appropriate, in accordance with laws and ordinances.

Submission to Third Parties

This company will not submit Personal Data to third parties unless agreement for its submission has been received by the concerned parties, or unless its submission is specified by laws or ordinances.

We may submit Personal Data to the following third parties who collect, use and disclose Personal Data in accordance with the purposes under this Policy.

  • Group companies
  • Service providers
  • Business partners

Furthermore, this company may transfer your data outside Thailand which is in accordance with the exceptions under the PDPA as follows:

  • The transfer is conducted pursuant to the applicable law;
  • The data subjects have been informed of such inadequate protection and given consent to such transfer;
  • It is necessary for the performance of a contract to which the data subjects are a party, or in order to take steps at the request of the data subjects prior to entering into a contract;
  • The transfer is necessary for the tasks operated for significant public interest;
  • Where it is to prevent or suppress a danger to the life, body, or health of the data subject or other Persons, when the data subject is incapable of giving the consent at such time.

Ongoing Improvements

This company will make continuous efforts to improve its procedures for handling personal information.

Data Retention Period

This company will retain your Personal Data for as long as is reasonably necessary to fulfill the purpose for which we obtained it, and to comply with our legal and regulatory obligations. However, we may have to retain your Personal Data for a longer duration, as required by applicable law.

The Company shall cease to retain your personal data, or remove the means by which the data can be associated with your, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data were collected, and are no longer necessary for legal or business purposes.

Requests such as for Disclosure of Owned Personal Data

If this company receives a request from an individual who is the subject of Personal Data, or a party acting as an agent on his/her behalf, for the disclosure, etc. (disclosure of the subject’s personal data; notification of the purposes of its use; revision, addition, or deletion of personal data, as well as suspension or cancellation of use) of the applicable owned personal data, that request will be answered without delay in accordance with laws and ordinances.

To make a request for the disclosure, etc. of personal data from the subject him/herself or an agent acting on his/her behalf, please send a request for application forms to the following e-mail address. We will then provide guidelines for request procedures and the designated application forms to be used. Fill in the required information and submit the application accompanied by the required documents using postal delivery. No fee will be charged but this company may charge you the reasonable costs of providing you with copies of the information that you have requested.

E-mail address privacy.policy@fast.co.th
Furukawa Automotive Systems (Thailand) Co.,Ltd No. 789/131 Moo 1, Pinthong Industrial Estate, Nong Khor-Laem Chabang Road, T.Nongkham, A.Sriracha, Chonburi 20230
Required documents Documents proving the identity of the subject of the personal information (if the request is made by an agent acting on behalf of the subject, separate documents proving the identity of the agent)
Handling fees Requests for disclosure of personal data or requests for purposes of use: Handling fees will be charged in the amount of the actual expenses for delivery by certified mail. (For information on the amounts of these fees, refer to the guidelines on request procedures which will be provided)

Requests for revision, addition, or deletion of personal data, or suspension or cancellation of its use: No fees will be charged.

Not only the right to request access to your Personal Data as mentioned above, you also have the following rights in accordance with the laws:

  • Right to rectification – The data subjects have the right to require the Company to rectify any of their personal data that is inaccurate or incomplete.
  • Right to erasure (also known as the right to be forgotten) – The data subjects have the right to request the Company to erase or destroy the personal data, or anonymize the personal data to become the anonymous data which cannot identify the data subject.
  • Right to restriction of processing – The data subjects have the right to request the data controller to restrict the use of the personal data in certain cases.
  • Right to data portability – The data subjects have the right to request the Data Controller to send or transfer the Personal Data in the format which is readable or commonly used by ways of automatic tools or equipment to other Data Controllers.

Contact for Inquiries or Complaints

If you have any inquiries or complaints regarding the handling of personal information by this company, please contact the following:

Telephone 038-348134-5 Ext. 416,403,401
*9:00 – 17:00, excluding Saturdays, Sundays, and holidays in Thailand
E-mail

address

privacy.policy@fast.co.th

Furukawa Automotive Systems (Thailand) Co.,Ltd No. 789/131 Moo 1, Pinthong Industrial Estate, Nong Khor-Laem Chabang Road, T.Nongkham, A.Sriracha, Chonburi 20230

Matters regarding Joint Use of Information

This company may engage in joint use of personal information, including addresses, names, workplace information, telephone numbers, e-mail addresses, and inquiry content, with its subsidiaries or affiliated companies within the scope required to accomplish the purposes of use.

Party responsible for the management of personal data Furukawa Automotive Systems (Thailand) Co.,Ltd No. 789/131 Moo 1, Pinthong Industrial Estate, Nong Khor-Laem Chabang Road, T.Nongkham, A.Sriracha, Chonburi 20230

Changes to this Privacy Policy

This company may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Policy was last updated. Any changes to this Privacy Policy will become effective upon the posting of the revised Privacy Policy on the websites.

This Policy was last updated on  27 May 2022

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